Privacy Policy

Effective Date: May 14, 2024

Introduction

Your privacy is of utmost importance to Human Factor Digital LLC. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information from you:

  • Name
  • Email address
  • Billing address
  • Payment information (credit card details, ACH bank transfer information)
  • Phone number

Non-Personal Information

We may collect non-personal information about you, including but not limited to:

  • Browser type and version
  • Operating system
  • IP address
  • Referring site
  • Date and time of your visit
  • Pages you viewed on our site

How We Use Your Information

For Service Delivery

We use the information we collect to:

  • Provide and manage our services
  • Process transactions and send you related information, including purchase confirmations and invoices
  • Verify your identity and prevent fraud

For Communication

We may use your personal information to:

  • Respond to your inquiries
  • Provide customer support
  • Send updates, promotional materials, and other information that may be of interest to you (you can opt-out at any time)

For Analytics

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Google Analytics is employed to help us analyze user behavior and improve our website.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following situations:

  • With Service Providers: We may share your information with third-party service providers like Stripe for payment processing, who assist us in delivering our services. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Cookies and Tracking Technologies

We use cookies to enhance your experience on our site. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Privacy and security of personal information submitted to Stripe

Stripe’s Privacy Policy explains how and for what purposes they collect, use, retain, disclose, and safeguard any personal data you provide to us.

You can also visit Stripe’s Privacy Center to learn more about privacy at our digital payments vendor.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: